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1.
LA CALIDAD DE SERVICIO by Series: 0 ; 0
Edition: 0
Material type: Text Text
Publication details: MADRID-ESPAÑA MCGRAW-HILL 1994
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Availability: Items available for loan: Undac Biblioteca Central (1)Call number: 338.4 H76.

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2.
LA CALIDAD DE SERVICIO by Series: 3 ; 0
Edition: 0
Material type: Text Text
Publication details: COLOMBIA MCGRAW-HILL 1994
Online resources:
Availability: Items available for loan: Undac Biblioteca Central (1)Call number: 363.6 H76.

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3.
LA SATISFACCION TOTAL DEL CLIENTE by Series: 4 ; 0
Edition: 0
Material type: Text Text
Publication details: COLOMBIA MCGRAW-HILL 1994
Online resources:
Availability: Items available for loan: Undac Biblioteca Central (1)Call number: 363.6 H76.

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